Xajee Privacy Policy — How Your Data Is Protected

When you use the Xajee platform, we collect certain information necessary to provide you with the best possible experience. The types of data we collect are detailed below.

Information Collected at Registration:

• Full name and date of birth
• Email Address & Mobile Number
• Residential address and country
• Password (stored in encrypted form)

Information collected during KYC verification:

• Copy of national ID or passport
• Selfie or photo (for identity verification)
• Proof of Address (Utility Bill or Bank Statement)

Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Site usage time and page visit data
• Transaction History & Gaming Activity

Xajee uses your data only for specific, legitimate purposes. In accordance with our privacy policy, collected data is used for the following:

We never use your data beyond the purposes we have stated. If we need to use it for a new purpose, we will notify you in advance and obtain your consent where required.

Xajee uses industry-leading security technology to protect your privacy. Our security system operates across multiple layers:

• Transport security: All data transfers are encrypted using TLS 1.3. No information is transmitted in plain text between your browser and our servers.
• Data Storage: All stored data is secured with AES-256 encryption. Passwords are protected using bcrypt hashing.
• Access Control: Only authorized personnel can access the necessary information. All access is logged.
• Regular audits: Our systems are regularly audited by independent third-party security experts.
• Two-factor verification: Additional verification is automatically triggered for any suspicious login attempt.

Xajee never sells your personal data or shares it for advertising purposes. However, limited data may be shared with trusted partners where necessary to deliver our services:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions
• Game Provider: Session data required to keep games running
• KYC Partner: Approved providers for identity verification
• Law Enforcement Agencies: Data disclosure is mandatory upon a valid court order or legal directive

All partners are contractually bound to uphold our privacy standards. They may only use your data for their designated purpose — nothing else.

In the event of a company acquisition or merger, users will be notified in advance and the same privacy standards will continue to apply.

Xajee uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use. We use the following types of cookies:

You can disable all non-essential cookies, though some features may be limited as a result. Manage your cookie preferences at any time through your browser settings.

Every registered user on Xajee has full control over their personal data. Your rights are detailed below:

Xajee does not retain your data longer than necessary. Retention periods for each data type are outlined below:

• Account Information: For the duration of the active account and 5 years after closure (as required by law)
• Transaction Data: 7 years (as required by financial regulatory authorities)
• KYC Documents: 5 Years After Account Closure
• Gaming logs: 2 years
• Support conversations: 3 Years
• Marketing consent: Until consent is withdrawn

After the specified retention period, data is permanently deleted or anonymized. Certain data may be kept longer due to legal obligations.

Xajee is an 18+ platform. We never knowingly collect data from minors. Age is verified at registration and re-confirmed during the KYC process.

• Accounts suspected of belonging to a minor are suspended immediately
• If any minor's data is collected by mistake, it is deleted immediately
• Parents or guardians may contact us if they have any concerns

Xajee may update this Privacy Policy when necessary. In the event of any changes, we will:

• We will post a clear notice on the website
• We will notify you at your registered email address
• For major changes, we will provide at least 14 days' notice in advance
• We will update the "Last Updated" date at the top of the page

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms. If you do not agree with the new policy, please close your account and withdraw your balance.

If you have any questions, requests, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@xajee.ws
• Live Chat: Via the chat icon on the right side of the platform
• Business Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours

Our dedicated Privacy Team carefully reviews and resolves every data-related request you submit. Your trust and confidence are Xajee's most valued asset.